Mailing Address:

501 North Wymore Road

Winter Park, FL 34789

main: 407.404.6800

toll-free: 888.346.3260

fax: 407.264.8015



Don't forget to visit our online store where you can find fantastic deals on Polycom VoIP products.  
Welcome to Focal Pointe
  • PiCOS


     PiCOS is a complete end-to-end phone center management solution. From hardware infrastructure to reporting, decision support, labor management, and accounting PiCOS provides the tools to better manage your phone center.

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  • PiPAY Payment IVR

    imageStart offering your customers the convience of 24/7 payment options with the PiPAY automated phone payment system.
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  • PiDIAL Dialer

    imagePiDIAL is an add-on to the PiCOS management framework or can operation as a stand-alone product.  PiDIAL provide auto-dial and predictive dial.  Live calls can be routed to an agent or play a pre-recorded outgoing message.

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  • Telecommunication Services


     Utilizing voice over IP Focal Pointe can get your business operating on PiCOS in short time. In some cases all that is necessary to begin using PiCOS is an Internet connection and an IP phone.  


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  • VoIP Hardware

    imageIn addition to Polycom™, Aastra™ and Snom™ VoIP products Focal Pointe offers a complete line of "house" branded phones. Learn More

Welcome to Focal Pointe Marketing Technologies

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Brand Awareness

The goal of any strong brand is achieve a level of awareness that instills the idea of quality and value into all of your potential customers.

Our Motto

Changing the course of the inevitable, inevitably.
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